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Do you need furniture?

You can see from the section What we provide that we are able to help with many different household items and articles of furniture.

Are you eligible?

To be eligible to come to our warehouse you need to be in reciept of a means tested benefit, such as;
  • Income support.
  • Incapacity benefit
  • Job seekers allowance
  • Housing benefit
  • Working families benefit
or on a low earned income, and not have adequate savings.

At the warehouse

When you come to the warehouse you will need to bring proof of your entitlement to benefit, such as your benefit book or letter of entitlement from the Benefits Agency, and proof of your identity and address.
This can be done with, for example a utility bill (gas, water, electricity), and your driving licence.
Alternatively, you can obtain a completed referral form from the relevant agency, some of which are listed here
If you are at all unsure of what you need to bring, or whether you may qualify, contact us for help.
On arrival, you will be helped by our reception staff who will take your details and enter you on our computer system, so you can come back at any time in the next six weeks to look for the items you need. One of our client reception volunteers will show you round the warehouse where you can look for the items you need and arrange delivery, if you are unable to take them away yourself.

Delivery service

Delivery can be arranged for £15.
We organise our deliveries by area, for example, Poole on Wednesdays, Christchurch and surrounding area on Fridays, so the longest you should have to wait for for your furniture to be delivered is five working days.
In special circumstances deliveries can be made more quickly on request, please talk to our client reception volunteer when you visit for more help.

Donations

We do expect donations to be made for the furniture selected; this is how we pay our own costs and ensure we will be around to supply furniture to local people in the future.
All items are are labelled to give you guidance as to their value, and again our client reception volunteers are on hand to help.
To give you an idea of the money you may need to help furnish your home, listed below are some examples of prices,these will vary according to stock availabilty:

  • 2 pce suites
  • 3 pce suites
  • Dbl beds
  • Sgl beds
  • Bedroom units
  • Bedside cabinets
  • Chest of drawers
  • Dining table & chairs
  • Electric fires
  • Freezers
  • Fridges
  • Fridge freezers
  • Hi-fi's
  • Washing machines
  • Televisions
  • Wall units
  • From £20
  • From £25
  • From £20
  • From £10
  • From £15
  • From £3
  • From £5
  • From £10
  • From £3
  • From £20
  • From £20
  • From £30
  • From £5
  • From £45
  • From £5
  • From £10


Stock changes daily, so if a particular item you require at your budget is not available on your first visit, something will probably be within a short time.
Again, a Client reception volunteer will be on hand to help and advise you.

You may find it useful to look at the section Support for clients which suggests different agencies and charities who may be able to help you with funding.



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Dorset Reclaim Reg. Charity No: 1076996